Hestia Clinic, con domicilio en Calle Prado Sur 30, Piso 2, Colonia Lomas de Chapultepec IV Sección, Miguel Hidalgo, Ciudad de México, Código Postal 11000, protegerá tu información en caso de que nos proporciones nombre, dirección, teléfono, correo electrónico, Registro Federal de Contribuyentes (RFC), Clave Única de Registro de Población (CURP), entre otros datos personales (en lo sucesivo, “Datos Personales”). Al proporcionarlos, otorgas tu consentimiento para la obtención, uso, almacenamiento, tratamiento y transferencia de tus Datos Personales conforme a este Aviso de Privacidad y a lo establecido en la Ley Federal de Protección de Datos Personales en Posesión de los Particulares.
Obtención de Datos Personales
Los Datos Personales que proporcionas a Hestia Fertility a través de nuestras redes sociales, publicidad digital, página web u otros medios electrónicos serán utilizados para cumplir y mantener la relación comercial contigo como usuario. Esto incluye, pero no se limita a: procesamiento de solicitudes y citas, seguimiento a quejas y reclamaciones, administración de promociones o dinámicas digitales, evaluación de la calidad del servicio, entre otros fines relacionados.
Divulgación y Transmisión de Datos Personales
Hestia Fertility se compromete a no divulgar, vender, rentar ni comercializar tus Datos Personales. En casos donde la operación digital sea subcontratada a terceros, estas empresas tendrán acceso a tus Datos Personales bajo estricta confidencialidad y exclusivamente para desempeñar las funciones que les sean asignadas.
Asimismo, tus Datos Personales podrán ser transferidos a subsidiarias, filiales y afiliadas de Hestia Fertility en México o en el extranjero para los fines descritos anteriormente.
Limitación del Uso y Divulgación de Datos Personales
Podrás limitar o revocar el consentimiento que nos has otorgado para el uso o divulgación de tus Datos Personales en cualquier momento. Asimismo, podrás ejercer tus derechos ARCO (Acceso, Rectificación, Cancelación y Oposición) conforme a la Ley Federal de Protección de Datos Personales en Posesión de los Particulares. Para ello, puedes contactarnos en el correo electrónico: [hola@hestiafertility.com] o al teléfono +52 55 1169 1320.
Modificaciones al Aviso de Privacidad
Hestia Fertility se reserva el derecho de modificar este Aviso de Privacidad en cualquier momento. Las modificaciones serán publicadas en nuestra página web [https://hestiafertility.com/avisodeprivacidad], donde podrás consultarlo siempre que lo requieras.
Responsable:
Hestia Fertility
Domicilio: Calle Prado Sur 30, Piso 2, Colonia Lomas de Chapultepec IV Sección, Miguel Hidalgo, Ciudad de México, Código Postal 11000
Correo electrónico: [correo@hestiafertility.com]
Teléfono: +52 55 1169 1320
Última actualización: [26/Junio/2025]
ENGLISH
HIPAA-Compliant Privacy Notice for Hestia Fertility
Hestia Fertility, located at Calle Prado Sur 30, Floor 2, Lomas de Chapultepec IV Section, Miguel Hidalgo, Mexico City, Zip Code 11000, is committed to safeguarding your Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state laws.
Collection and Use of Protected Health Information
We collect PHI such as your name, contact information, medical history, treatment information, and other relevant health data necessary to provide you with fertility services. This information is collected through our website, social media, digital communications, and direct interactions with our clinic.
Your PHI will be used for treatment, payment, healthcare operations, appointment scheduling, billing, and communication related to your care.
Disclosure and Sharing of PHI
Hestia Fertility does not disclose your PHI to unauthorized third parties. PHI may be shared with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Business associates who perform services on our behalf under HIPAA-compliant agreements
We require all partners and business associates to adhere strictly to HIPAA standards to protect your privacy.
Your Rights Under HIPAA
You have the right to:
- Access and obtain a copy of your PHI
- Request corrections to your PHI
- Receive an accounting of disclosures of your PHI
- Request restrictions on certain uses and disclosures
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us at:
Email: [email@hestiafertility.com]
Phone: +52 55 1169 1320
Security Measures
We implement administrative, physical, and technical safeguards to protect your PHI against unauthorized access, alteration, disclosure, or destruction. Our staff is trained on HIPAA compliance and confidentiality standards.
Changes to This Privacy Notice
We reserve the right to amend this Privacy Notice as required by law or our practices. Any changes will be posted on our website at [https://hestiafertility.com/privacypolicy].
Data Controller:
Hestia Fertility
Address: Calle Prado Sur 30, Floor 2, Lomas de Chapultepec IV Section, Miguel Hidalgo, Mexico City, Zip Code 11000
Email: [email@hestiafertility.com]
Phone: +52 55 1169 1320
Effective Date: [06/26/2025]
Notice of Privacy Practices (NPP)
Hestia Fertility
Effective Date: [06/26/2025]
Introduction
At Hestia Fertility, we are committed to protecting the privacy of your health information. This Notice describes how we may use and disclose your Protected Health Information (PHI) and your rights regarding that information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Our Responsibilities
- We are required by law to maintain the privacy of your PHI.
- We must provide you with this Notice about our privacy practices.
- We must follow the terms of this Notice while it is in effect.
- We reserve the right to change the terms of this Notice and apply the changes to all PHI we maintain.
- If we change this Notice, we will post the revised version on our website and provide you a copy upon request.
How We May Use and Disclose PHI
We may use and disclose your PHI for purposes including:
Treatment
Sharing your PHI with doctors, nurses, and other healthcare providers involved in your care.
Payment
Using your PHI to obtain payment from insurance or other payers.
Healthcare Operations
Activities necessary to run our practice, such as quality assessment, auditing, and business management.
Appointment Reminders and Health Benefits
Contacting you to provide appointment reminders or information about treatment alternatives and health-related benefits.
Other Uses and Disclosures Require Your Authorization
Except for the purposes listed above, other uses and disclosures of your PHI will be made only with your written authorization. You may revoke such authorization in writing at any time.
Your Rights Regarding Your PHI
You have the right to:
- Access and Copy: Request access to your PHI and obtain a copy.
- Amend: Request corrections to your PHI.
- Accounting: Request a list of disclosures of your PHI.
- Restriction: Request restrictions on certain uses or disclosures.
- Confidential Communications: Request that communications be made by alternative means or locations.
- File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services.
How to Exercise Your Rights or Get More Information
Contact our Privacy Officer at:
Email: [hola@hestiafertility.com]
Phone: +52 55 1169 1320
Address: Calle Prado Sur 30, Piso 2, Colonia Lomas de Chapultepec IV Sección, Miguel Hidalgo, Ciudad de México, CP 11000
Complaints
You will not be retaliated against for filing a complaint.
Contact Information
If you have any questions about this Notice or your privacy rights, please contact us at the above details.
Hestia Fertility
[https://hestiafertility.com/privacypolicy]
Last updated: [06/26/2025]